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1. Product
Right product, rightly placed with right outcomes is the very essence of this industry. This section has entries of two kinds. Where existing standards are of relevance to product, appropriate sections are excerpted (e.g. WHO, Sphere). Where we have found little by way of existing standards for...
Standards
Global Hand Standards introductory page You can also view this page in German. Diese Seite ist auch auf Deutsch verfügbar.
Cross-referential Issues
The standards we are developing are both specific and cross-referential, the latter relating, in part or full, to the various sections listed under the Product, Services and Management headings.
2. Services
Good cargo, if handled badly, can result in poor, even grievous, outcomes. Related services are therefore included in the development of these standards.
3. Management
Transparency, good governance, accurate audit tracking and related management topics.
3.1 Financial Auditing
Global Hand and its members endorse the InterAction network's GIK-specific Standards (the AERDO GIK Standards). Global Hand is seeking, however, to apply the embedded principles in a broader, international context, as the AERDO GIK Standards were written specifically for US based non-profit GIK...
Shipment Follow-up
After a consignee receives the shipment, follow-up, both short term and long term, is critical to ensure adequate accountability.
1.1 Food or beverages
Global Hand recommends The Sphere Project's Minimum Standards (these specify the minimum levels to be attained in each area), where applicable to food and beverages. This document examines the relevant Sphere Project Standards.
1.3 Medical equipment, products & supplies
Global Hand recommends the WHO Guidelines for Drug Donations as summarised here. By describing "good donation practice", these guidelines aim to improve the quality of drug donations.
Will the Global Hand site be in different languages?
You can also view this page in German. Diese Seite ist auch auf Deutsch verfügbar. Global Hand is currently only in English, although there are some key pages that have been translated into German and French to assist with understanding the functions of Global Hand. See ...
Lithuania Humanitarian Customs Regulations
This document was submitted in response to a questionnaire distributed by Global Hand regarding humanitarian customs information. It provides regulations for importing humanitarian aid into Lithuania.
Algeria Humanitarian Customs Regulations
This document was submitted in response to a questionnaire distributed by Global Hand regarding humanitarian customs information. It provides regulations for importing humanitarian aid into Algeria.
Cargo / Transportation
Cargo handling can be an issue in aid quality. If goods are packed inappropriately for the recipients’ needs, the consignment can prove labour intensive for the distributors whose normal programmes may be affected accordingly.
2.2 Freight: Distribution
Global Hand recommends The Sphere Project's Minimum Standards where applicable to distribution of goods.
2.3 Freight: Resource Management
Global Hand recommends The Sphere Project's Minimum Standards where applicable to management of resources.
3.2 Legal Issues
Global Hand recommends InterAction's PVO Standards (InterAction), where applicable to legal issues.
3.3. Communications to the Public
Global Hand recommends InterAction's PVO Standards (InterAction), where applicable to this issue.
3.4 Organisational Integrity / Transparency
Global Hand recommends InterAction's PVO Standards (InterAction), where applicable to this issue.
3.5 Human Resources
Global Hand recommends the People in Aid Code, on human resources.
3.6 Programme
Global Hand recommends InterAction's PVO Standards, summarised here, where applicable to these issues.