Frequently Asked Questions

Introduction: A typical scenario

A recent incident captures the very essence of the Global Hand story. It is a typical scenario, all too typical sadly, illustrating the far-reaching impact of wasted resources.  more...

Why Global Hand?

At this time, we are not yet winning the battle against global poverty. Money is not getting the job done. The Global Hand community is committed to using non-financial resources wherever it is wise and appropriate to do so.  more...

What is Global Hand?

Global Hand is a matching service helping corporate/ community groups partner with NGOs: a non-profit brokerage facilitating public/ private partnership.  more...

Why Global Hand's second iteration?

There is often a disconnect between the corporate world and the NGO sector that results in frustration on both sides of the equation. If corporations want to engage financially, there is usually little difficulty, but if they wish to engage with human resources, freight or goods, challenges result. In response, Global Hand therefore broadened its platform to help people partner on all these fronts. The result was a new version of the site, released in December 2005: Global Hand 2.  more...

Which organisations refer donors to Global Hand?

One way Global Hand serves is by acting as a referral point. NGOs and UN agencies who normally prefer financial donations therefore refer other contributors directly to Global Hand.  more...

What is Global Hand's budget/business model?

Global Hand not only facilitates public/private partnership for others, but embraces this model itself.  more...

What about the dangers of in-kind giving?

Traditionally, many organisations have preferred financial provision after experiences of inappropriate in-kind applications.  more...

Is Global Hand disaster or development specific?

Global Hand targets both.  more...

What is Global Hand's verification process?

To be verified by Global Hand in order to respond to offers on the site, NGOs must be able to provide the following.  more...

Where is Global Hand located?

Our offices are in Hong Kong, UK and Kazakhstan.  more...

Does Global Hand help Micro-Medium Enterprise?

Global Hand has been set up to help efforts that create jobs.  more...

How does Global Hand support Corporate Social Responsibility?

Global Hand is strongly committed to supporting Corporate Social Responsibility practice among companies interested in using their resources to alleviate social need.  more...

How will my offers be safeguarded by the Global Hand process?

Global Hand safeguards your offers in several ways.  more...

What if I have reservations partnering with certain corporations?

Responding to an offer does not obligate an NGO to accept it.  more...

Does Global Hand undertake checks on corporations making offers?

We are unable to do so, but ask NGOs to contact the donor for further details.  more...

What if I have a bad experience with Global Hand partners?

Global Hand is developing a feedback feature.  more...

Will the Global Hand site be in different languages?

Yes, eventually.  more...

Is Global Hand appropriate for local applications as well as international?

Yes, it is appropriate for both.  more...

Does Global Hand work with both large and small operators?

Yes, Global Hand works with a range of operators.  more...

Why offer goods on Global Hand?

There are many reasons: here are a few.  more...

Will Global Hand "own" product that is offered?

No, Global Hand does not "own" any goods.  more...

What kind of product does Global Hand accept?

Global Hand acccepts product of any nature.  more...

Does Global Hand deal with new or second-hand goods?

Both new and second-hand goods are offered on Global Hand.  more...

Is tax deductibility available for offers made through Global Hand?

As a “brokerage”, Global Hand cannot itself issue receipts.  more...

Does Global Hand provide transport?

Generally, the NGO organises the freight.  more...

Is Global Hand for individuals or organisations?

Global Hand has services for you as an individual and for organisations. However, some of our services are more effective for organisations to use.  more...

What's New in Global Hand 2?

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Global Hand: Background story

Global Hand’s development has been spearheaded by Crossroads Foundation, a Hong Kong based non-profit organisation.  more...

How can I contact Global Hand?

Contact details of Global Hand's offices.  more...